刘强东：到今天为止，我跟快递员之间只隔了5层

Core Insights - Liu Qiangdong, the chairman of JD Group, emphasized the importance of a flat organizational structure, stating that there are only five layers of reporting between him and the delivery personnel, which is a significant contrast to many companies that have six or seven layers [1] - The company has a strict policy that limits the number of organizational layers to five as long as the employee count remains below 2.2 million [1] - Liu highlighted the need for empowerment at the frontline management level, allowing station managers and warehouse managers to make decisions without excessive approvals, which is crucial for operational efficiency [1] Organizational Structure - JD Group maintains a flat hierarchy with a maximum of five reporting layers, which is intended to streamline decision-making processes [1] - The company has over 220,000 employees and aims to keep the organizational structure efficient by limiting management layers [1] - Liu Qiangdong believes that the core responsibilities of upper management involve strategic planning and cultural oversight, while middle management focuses on selecting the right personnel for operational roles [1] Management Philosophy - The company's operational philosophy is considered a strategic cultural aspect that does not need to be communicated to all levels of management, but rather to a select group of 17 SEC members [1] - Liu stated that decision-making on employee benefits is reserved for the top management, reinforcing the idea that strategic decisions are centralized [1] - The emphasis is placed on the importance of selecting competent middle managers to ensure effective management across the organization [1]