Core Viewpoint - The company has established a comprehensive system for managing public opinion to effectively respond to various types of public sentiment and mitigate their impact on stock prices and business reputation [1][2]. Group 1: Definition and Classification of Public Sentiment - Public sentiment includes negative or false reports from media, rumors that may harm the company, information affecting investor decisions, and other events that could significantly impact stock prices [1]. - Public sentiment is classified into major and general sentiment, with major sentiment having a broader impact on the company's public image and operations [1]. Group 2: Organizational Structure and Responsibilities - The company has formed a Public Sentiment Management Working Group led by the chairman, with the general manager and board secretary as deputy leaders [2]. - The working group is responsible for decision-making, assessing the impact of public sentiment, coordinating external communications, and reporting to regulatory bodies [2][3]. Group 3: Principles and Measures for Handling Public Sentiment - The company emphasizes quick response, coordinated communication, and proactive engagement in managing public sentiment [3][4]. - The reporting process for public sentiment involves immediate notification to the board office upon detection of sentiment, with further escalation to the working group if significant risks are identified [4][5]. Group 4: Handling Major Public Sentiment - In the event of major public sentiment, the working group will convene to make decisions, monitor developments, and implement measures to control the spread of information [5]. - Actions include investigating the situation, communicating with media, engaging with investors, and issuing clarifications as necessary [5]. Group 5: Accountability and Confidentiality - The company reserves the right to impose penalties on personnel who fail to execute the established procedures, potentially leading to legal consequences [6]. - Confidentiality obligations are emphasized for all employees and external parties, with strict consequences for unauthorized disclosures [6]. Group 6: Implementation and Compliance - The policy will be executed in accordance with national laws and regulations, and the board of directors is responsible for its formulation and revision [8].
华塑控股: 舆情管理制度