Core Insights - The core viewpoint of the articles emphasizes JD.com's strategic focus on supply chain innovation, which has driven significant growth across various business segments during the 618 shopping festival, showcasing a structural recovery in the consumer market [2][20]. Group 1: Consumer Trends and Supply Chain Resilience - Four major consumer trends emerged during the 618 event: the popularity of "technology + traditional culture" products, the activation of lower-tier markets, the explosion of instant retail, and significant growth in lifestyle services, all closely linked to JD.com's supply chain strategy [3][5]. - The search volume for AI-related products increased by over 120% year-on-year, while products featuring intangible cultural heritage saw a 270% increase in searches, indicating a strong consumer interest in innovative and culturally rich products [3][5]. - Orders from rural areas surged by over 130% year-on-year, with user numbers increasing by 140%, highlighting the effectiveness of JD.com's supply chain in penetrating lower-tier markets [5][10]. Group 2: Instant Retail and Lifestyle Services - Instant retail emerged as a major highlight, with JD.com’s food delivery service achieving a daily order volume of 25 million within three months of launch, supported by over 150,000 quality dining establishments [7][11]. - The growth in lifestyle services was notable, with JD.com’s self-operated home service transactions exceeding 100 million, and orders for home appliance cleaning and laundry increasing by 211% and over 10 times, respectively [9][10]. - The integration of products and services through supply chain consolidation has allowed JD.com to offer both low-priced goods and high-quality service experiences, marking a shift towards a comprehensive lifestyle service platform [10][20]. Group 3: Strategic Reflections and Long-term Vision - JD.com's founder, Liu Qiangdong, reflected on the past five years as a period of stagnation, emphasizing a return to a strategy focused on "experience, cost, and efficiency," with all business operations centered around the supply chain [16][20]. - The company plans to assist 1,000 Chinese brands in expanding internationally over the next five years, leveraging its supply chain capabilities to enhance global competitiveness [19][20]. - JD.com’s commitment to employee welfare, including full-time riders receiving competitive salaries and benefits, is seen as a strategy to ensure service quality and operational efficiency [13][17].
刘强东:供应链为核心竞争力