海大集团: 投诉举报及投诉举报人保护制度

Core Points - The company has established a complaint and reporting management system to protect whistleblowers and ensure compliance with laws and regulations [1][8] - The audit center is designated as the management department for complaints and reports, responsible for handling and protecting whistleblowers [2][3] - The company encourages real-name reporting and ensures confidentiality for those who report [2][6] Complaint Reporting Scope and Responsibilities - The scope of complaints includes actual or suspected fraud cases involving the company and its personnel [1][2] - The audit center must publish contact information for reporting, including phone numbers and email addresses [2][8] Complaint Reporting Methods - Whistleblowers can report through written, email, or phone methods, providing necessary details and evidence [2][3] - The company emphasizes the importance of truthful reporting and outlines consequences for false accusations [3][4] Complaint Handling Procedures - Complaints involving ordinary employees and middle management must be reported to the president within five working days [3][4] - Complaints involving senior management must be reported to the chairman within two working days for further investigation [3][4] Protection of Whistleblowers - The company adheres to principles of confidentiality, rewards, and protection of legal rights for whistleblowers [6][7] - Any retaliation against whistleblowers is strictly prohibited, and violators will face legal consequences [6][7] Additional Provisions - The company will correct any unjust treatment of whistleblowers and ensure their safety is prioritized [6][7] - The board of directors is responsible for interpreting and revising the complaint management system [8]