AGRICULTURAL BANK OF CHINA(SH:601288) Qi Lu Wan Bao·2025-06-21 02:23Group 1 - The core message highlights the compassionate and professional service provided by Agricultural Bank employees, particularly in assisting elderly clients with their financial concerns [1][2] - A specific incident is described where an elderly man sought to transfer his savings to his spouse's name due to health concerns, showcasing the bank's commitment to customer care [1] - The bank employee, Xiao Liu, demonstrated patience and understanding by explaining the benefits of keeping the funds in the current account rather than changing the name, which would reduce interest earnings [1] Group 2 - Agricultural Bank employees are portrayed as building a protective barrier for elderly clients, ensuring their financial security while also providing emotional support [2] - The bank's service philosophy emphasizes a people-oriented approach, reflecting the responsibilities and commitments expected from a state-owned bank [2] - The positive reception from other customers in the bank indicates a broader recognition of the bank's dedication to customer service and humanistic care [1][2]