salesforce(US:CRM) 智通财经网·2025-06-24 06:46Core Insights - Salesforce (CRM.US) has updated its Agentforce platform, releasing version 3, which enhances visibility and control over AI agents as adoption continues to grow since its launch in October 2024 [1] - The usage of AI agents has surged by 233% over the past six months, with approximately 8,000 customers registered to deploy Agentforce [1] - The new version introduces a "command center" for improved observability and supports Model Context Protocol (MCP) for plug-and-play operability [1] - Adam Evans, the AI Executive Vice President and General Manager at Salesforce, emphasized that Agentforce 3 represents a significant advancement in the collaboration between humans and AI agents, aiming to drive productivity, efficiency, and business transformation [1] Product Features - The MCP server allows agents to access unstructured data from Amazon (AMZN.US) Bedrock and Nova Canvas, enhancing data automation capabilities [1] - MCP also provides access to new Agentforce use cases through Google (GOOGL.US) Cloud services, along with increased access for Box (BOX.US), PayPal (PYPL.US), Stripe (STRIP.US), and WRITER [1] - Starting in July, Agentforce will offer a richer list of large language models, including Anthropic's Claude model, with Google's Gemini expected to launch in late 2025 to support customizable agents [2]