江苏出台优化消费环境三年行动若干措施 鼓励企业开展线下实体店无理由退货承诺

Core Viewpoint - Jiangsu Province has launched a three-year action plan to optimize the consumption environment, involving 62 specific measures across five major actions, ensuring measurable policy implementation [1][3]. Group 1: Five Major Actions - The five major actions include improving consumption supply quality, optimizing consumption order, enhancing consumer rights protection, promoting collaborative consumption environments, and leading consumption environment initiatives [3]. - The plan aims to certify 1,500 "Jiangsu Quality" products by 2027, achieve a consumer goods compliance rate of over 95%, and create more than two retail innovation pilot cities [3]. Group 2: Specific Measures - The initiative includes expanding consumption scenarios such as first stores and exhibitions, and aims to establish 10 leading commercial counties and over 20 township commercial complexes by 2025 [3]. - Large enterprises are encouraged to actively address consumer complaints and disputes, while promoting a no-reason return policy for physical stores [3][4]. Group 3: Regulatory and Collaborative Efforts - The plan emphasizes market regulation, including the implementation of electronic pricing scales in over 300,000 markets, and the continuation of the "Guarding Consumption" initiative [4]. - It focuses on regional collaboration, particularly in the Yangtze River Delta, to facilitate cross-regional returns and exchanges [4].