充分发挥物业公司环境管理作用，从源头上减轻信访投诉压力

Group 1 - The increasing demand for high-quality living environments is driven by rapid social development, particularly among residents in closed communities who are sensitive to environmental issues such as garbage accumulation, unpleasant odors, and noise pollution [1] - These environmental issues have become hot topics for complaints, directly affecting residents' quality of life, necessitating enhanced regulation and governance [1] - The resolution of these issues requires collaborative efforts from relevant authorities, local streets, and property management companies, with a focus on the proactive role of property companies in reducing complaint pressures [1] Group 2 - Property management companies should prioritize creating beautiful and livable environments as a key aspect of daily management and service quality improvement, taking a leading role in green maintenance and waste classification [2] - Property companies serve as a bridge for communication between residents and local government, understanding residents' needs and concerns, and should enhance communication and information transparency to gain residents' support [2] - There is an emphasis on the importance of legal knowledge related to ecological environment management, with property companies encouraged to engage in educational efforts to raise awareness about building harmonious and beautiful communities [2]