上海市不断提升基层治理水平——一朵“社区云” 贯通“千条线”

Core Insights - Shanghai is enhancing grassroots governance efficiency and service levels through the digital platform "Community Cloud," integrating community management, public services, and daily operations into one system [1][2]. Group 1: Digital Platform Implementation - The "Community Cloud" platform has been adopted by all community committees in Shanghai, with an average daily usage of 1.3867 million times, leading to a reduction of approximately 24% in duplicate visits in 2024 [2]. - The platform automates the generation of over 50 types of reports and smart pre-filling of fields, significantly reducing the administrative burden on grassroots staff [2]. Group 2: Data Sharing and Community Engagement - The platform has shared a total of 700 million data entries with grassroots organizations, transitioning from "requesting data" to "utilizing data" at the community level [3]. - Community engagement has increased, as seen in activities like the replacement of fire extinguishers, which was completed quickly through resident participation facilitated by the "Community Cloud" [3]. Group 3: Service Offerings and Community Activities - The "Community Cloud" provides a full online disclosure of various community services, from health check-ups to community events, making it easier for residents to access information [2]. - Various community services, such as early education for children and health monitoring for the elderly, are well-received and actively utilized by residents [2].