多地医疗机构试点免陪照护服务 “一人住院、全家忙乱”这样缓解（民生一线）

Core Viewpoint - The implementation of "no companion care services" in hospitals aims to address the needs of elderly patients and their families, particularly in regions with significant aging populations, by providing professional care at a lower cost compared to traditional caregiver services [1][4][9]. Group 1: Service Implementation - The "no companion care service" allows patients to receive care from nurses or hired medical caregivers during hospitalization, based on the patient's condition and self-care ability, with the consent of the patient or family [1]. - Hospitals are prioritizing the implementation of this service in areas with a high proportion of elderly patients and a strong demand for such services [1][8]. Group 2: Patient Experience - Patients and their families have reported positive experiences with the service, noting that it alleviates the burden of constant family presence and provides professional care at a more affordable rate compared to traditional caregivers [3][4]. - For example, the cost of "no companion care" is approximately 120 to 240 yuan per day, significantly lower than the 320 yuan charged for one-on-one caregivers [4][6]. Group 3: Training and Quality Assurance - Hospitals are establishing dedicated departments to manage caregivers and ensure the quality of "no companion care" services, including professional training programs for caregivers [6][7]. - Training includes both theoretical knowledge and practical skills, with many caregivers obtaining certification to enhance service quality [6][7]. Group 4: Patient Satisfaction and Outcomes - The implementation of "no companion care" has led to increased patient satisfaction, with reported satisfaction rates reaching 99% and a significant reduction in average hospital stay duration [8]. - The model has shown effectiveness in reducing hospital-acquired infections and complaints, indicating a positive impact on overall patient care [8][9]. Group 5: Future Challenges and Developments - Challenges remain in optimizing support systems and managing the demand for companion services, with ongoing efforts to improve caregiver management and resource allocation [9]. - Future plans include enhancing caregiver training and management to ensure that the service meets both professional care standards and the emotional needs of patients [9].