Core Viewpoint - The practice of "rounding up" weights for shipping charges by courier companies is prevalent and has raised concerns about consumer rights and industry standards [1][2][3] Group 1: Industry Practices - Half of the surveyed courier companies were found to engage in "rounding up" practices during weight-based charging, with some charging for 3 kg even when the actual weight was only 2.1 kg [1] - This "rounding up" behavior is not new and has been previously reported, indicating it may be a widespread issue within the industry [1] - The lack of standardized practices among courier companies regarding weight measurement and charging methods is concerning, as some use 1 kg while others use 0.5 kg as their minimum billing unit [3] Group 2: Regulatory Concerns - The practice of "rounding up" is seen as a violation of consumer rights, as regulations require accurate weight representation on shipping documents [2] - The new standards from the National Market Supervision Administration mandate that courier companies must measure and report actual weights accurately, which many companies are failing to comply with [2] - Regulatory bodies and industry associations are urged to take action against these practices to maintain market order and protect consumer interests [3] Group 3: Impact on Consumer Trust - The "rounding up" practice is perceived as a hidden charge that undermines consumer trust and could damage the overall reputation of the courier industry [2] - This behavior reflects a troubling trend where some courier companies prioritize profit over fair service, which could hinder the healthy development of the industry [2][3] - Companies are encouraged to shift their focus from such practices to improving service quality and operational efficiency [3]
2.1公斤按3公斤算,向上取整不该成快递潜规则
Xin Jing Bao·2025-06-30 08:51