呼和浩特机场：真情服务，锦旗背后的暖心守护

Core Points - The article highlights a heartwarming story of service at Hohhot Airport, where staff helped a passenger in distress, showcasing the airport's commitment to customer service [1][4] - A passenger, Ms. Zhang, mistakenly parked her car in a taxi-only lane while rushing to catch a flight, prompting airport staff to intervene quickly [2] - The airport staff used a portable towing device to safely move the vehicle without causing damage, demonstrating their dedication to passenger care [2][4] Summary by Sections - Incident Description - On June 25, a passenger parked in a taxi lane due to time constraints, leading to a quick response from the parking staff [2] - The staff contacted the passenger to understand the situation and offered assistance [2] - Service Response - The airport staff employed a portable towing device to avoid damaging the passenger's low-clearance vehicle, ensuring safe removal from the taxi lane [2][4] - Multiple staff members coordinated to facilitate the towing process, reflecting teamwork and commitment to service [2][4] - Recognition of Service - After the incident, the grateful passenger presented a banner to the airport staff, expressing appreciation for their efficient and warm service [1][3] - This act of recognition underscores the positive impact of the airport's service philosophy on passenger experience [1][4]