智能体调查：七成担忧AI幻觉与数据泄露，过半不知数据权限

Core Viewpoint - The year 2025 is anticipated to be the "Year of Intelligent Agents," marking a paradigm shift in AI development from "I say AI responds" to "I say AI acts," with intelligent agents becoming a crucial commercial anchor and the next generation of human-computer interaction [1] Group 1: Importance of Safety and Compliance - 67.4% of industry respondents consider the safety and compliance issues of intelligent agents to be "very important," but it does not rank in the top three priorities [2][7] - The majority of respondents (70%) express concerns about AI hallucinations, erroneous decisions, and data leakage [3] - 58% of users do not fully understand the permissions and data access capabilities of intelligent agents [4] Group 2: Current State of Safety and Compliance - 60% of respondents deny that their companies have experienced any significant safety compliance incidents related to intelligent agents, while 40% are unwilling to disclose such information [5][19] - The survey indicates that while safety is deemed important, the immediate focus is on enhancing task stability and quality (67.4%), exploring application scenarios (60.5%), and improving foundational model capabilities (51.2%) [11] Group 3: Industry Perspectives on Safety - There is no consensus on whether the industry is adequately addressing safety and compliance, with 48.8% believing there is some attention but insufficient investment, and 34.9% feeling there is a lack of effective focus [9] - The majority of respondents (62.8%) believe that the complexity and novelty of intelligent agent risks pose the greatest challenge to governance [16][19] - 51% of respondents report that their companies lack a clear safety officer for intelligent agents, and only 3% have a dedicated compliance team [23] Group 4: Concerns and Consequences of Safety Incidents - The most significant concerns regarding potential safety incidents include user data leakage (81.4%) and unauthorized operations leading to business losses (53.49%) [15][16] - Different industry roles have varying concerns, with users and service providers primarily worried about data leakage, while developers are more concerned about regulatory investigations [16]