独家！星河湾回应西安曲江项目“减配”退房风波

Core Viewpoint - The luxury real estate project "Xinghe Bay" in Xi'an is facing a wave of refund requests from homeowners due to discrepancies between the promised and actual construction standards, leading to ongoing disputes with the developer [1][2][4]. Group 1: Project Issues - Homeowners have raised concerns about the actual construction quality, including differences in the delivery standards of entrance doors, public area construction, and overall design compared to what was showcased during the sales phase [2][4]. - Specific complaints include the delivery of ordinary wooden doors instead of high-end armored doors, substandard landscaping, and reduced quality in public area finishes [2][4][6]. Group 2: Developer's Response - The developer, Xinghe Bay Group, claims that the project is still under construction and is on schedule for delivery by May 30, 2026, and that they are addressing reasonable requests within the contract scope [1][6]. - The company insists that they have been responsive to homeowner concerns and have engaged in multiple discussions to resolve issues, although some requests exceed contractual obligations [1][10]. Group 3: Market Context - The first phase of the project launched in October 2023, with a total of 319 units sold at prices ranging from 6.4 million to 9.8 million yuan, achieving over 2.5 billion yuan in sales [11][12]. - The second phase, launched in August 2024, saw a price drop to between 2.53 million and 2.95 million yuan per square meter, leading to dissatisfaction among first-phase buyers due to perceived devaluation of their properties [13][14]. Group 4: Sales Performance - The second phase has struggled with low sales, achieving only a 39% sales rate, indicating broader challenges in the Xi'an real estate market, which is experiencing high inventory levels and declining prices [14][16]. - The overall real estate market in Xi'an is facing a downturn, with significant drops in both new and second-hand home prices, prompting developers to adopt aggressive sales strategies [16].