Core Viewpoint - Xiaomi YU7 has faced significant order demand since its launch, but issues regarding configuration discrepancies and extended delivery times have raised consumer concerns and led to competitive responses from other automakers [1][2][3]. Group 1: Configuration Issues - Some consumers reported that the Xiaomi YU7's configuration was altered post-order, specifically regarding the automatic anti-glare feature in the side mirrors, which was initially listed for the standard and Pro versions but later confirmed to be available only in the Max version [1][2]. - Xiaomi's customer service acknowledged a temporary error in the configuration document but stated that no compensation would be provided to affected customers, as users were required to confirm their configuration during the ordering process [2]. Group 2: Delivery Delays - The delivery timeline for the Xiaomi YU7 has significantly increased, with estimates now ranging from 39 weeks for the Max version to up to 61 weeks for the standard version, leading to consumer frustration and reconsideration of orders [2][3]. - Consumers have expressed concerns about the long wait times, with some considering switching to other brands due to the uncertainty of delivery and potential additional costs, such as vehicle purchase tax [3][4]. Group 3: Competitive Responses - Other automakers have seized the opportunity to attract Xiaomi YU7 customers by offering to reimburse the 5000 yuan deposit for those who switch to their vehicles, highlighting the competitive landscape in the electric vehicle market [3][4]. - Xiaomi's chairman, Lei Jun, advised competitors against poaching their customers, emphasizing the company's efforts to increase production capacity to meet demand [3]. Group 4: Tax Implications - Recent government announcements regarding the exemption of vehicle purchase tax for electric vehicles purchased between January 1, 2024, and December 31, 2025, have added complexity to the purchasing decision for consumers, particularly those facing delays [5]. - Consumers have expressed dissatisfaction over the lack of clarity regarding the delivery timeline and its implications for potential tax liabilities, with some calling for either a refund of their deposit or compensation for increased costs due to delayed delivery [5].
部分消费者质疑小米YU7“偷改配置”
Zhong Guo Zheng Quan Bao·2025-07-03 21:35