Workflow
贵州做实接访下访工作 身入基层心入群众

Core Viewpoint - The Guizhou Provincial Commission for Discipline Inspection and Supervision is actively enhancing its grassroots communication and complaint handling mechanisms to address public grievances and improve the effectiveness of its oversight functions [1][2][3][4][5] Group 1: Complaint Handling Mechanisms - The Guizhou Provincial Commission has established a work mechanism led by the Provincial Discipline Inspection and Supervision Commission's complaint office, involving relevant internal departments to facilitate complaint reception [2] - In 2023, the commission received 348 batches of complaints from 456 individuals, demonstrating a proactive approach to addressing public issues [2] - Various local commissions have adopted innovative methods, such as moving complaint windows to rural markets and organizing community meetings to gather feedback directly from the public [2][3] Group 2: Leadership Involvement - The leadership of the Guizhou Provincial Commission is directly involved in complaint handling, with mechanisms in place for leaders to visit grassroots levels and address significant issues [3] - The establishment of "Leadership Complaint Days" and a "Three Package" system (package cases, package issues, package counties) ensures comprehensive tracking and resolution of complaints [3] Group 3: Focus on Public Interest - The commission emphasizes the importance of safeguarding public interests, actively exploring methods to resolve reasonable public demands promptly [4] - A review of complaints related to local corruption and misconduct has led to the identification of 12 typical cases, with clear responsibilities assigned to relevant leaders and departments [4] Group 4: Continuous Improvement - The Guizhou Provincial Commission has formed five working groups to inspect the handling of complaints across nine cities and counties, aiming to identify and rectify issues related to the reception and processing of complaints [5] - The commission is committed to expanding complaint channels and innovating work methods to enhance the effectiveness of its grassroots engagement [5]