长沙机场团队服务焕新升级，点燃航旅融合新引擎

Core Viewpoint - Changsha Airport is enhancing its services during the peak summer travel season by implementing a comprehensive service system aimed at improving the travel experience for group travelers, particularly the elderly and families [1][2][3] Group 1: Passenger Experience - Changsha Airport has assisted 64,402 group travelers this year, with nearly half (43.73%) being senior citizens, focusing on reducing wait times and enhancing convenience [2] - The "Xiangyu Airport" platform allows group travelers to easily book and manage their travel arrangements, including priority check-in and seat selection [2] - Dedicated gathering points and fast-track services for group travelers have been established to streamline the boarding process [2][3] Group 2: Tailored Services - Customized service packages have been developed for various groups, including health monitoring for seniors, travel guides for first-time flyers, and multilingual support [3] - The airport collaborates with travel agencies to provide comprehensive support for tour guides, including check-in assistance and free meal vouchers for guides [4][7] Group 3: Ground Transportation - A dedicated drop-off area for tour buses has been created to ease parking issues, along with a professional transportation service for various group needs [5] - The airport has introduced cost-effective parking solutions and a fleet of vehicles for group transportation, enhancing the overall travel experience [5] Group 4: Value Creation and Cultural Integration - The airport's service upgrades are designed to enhance operational efficiency and create value, including personalized pick-up services and dining discounts for group travelers [6] - Collaborative cultural promotion activities, such as the "City and State Style Weekly Viewing," aim to enrich the travel experience by integrating local culture into the airport environment [6][8]