Core Viewpoint - A part-time employee at Nayuki's Tea in Shenzhen reported workplace bullying after being abruptly notified of her dismissal and receiving derogatory comments from staff, sparking widespread discussion on social media [2][4]. Company Response - Nayuki's Tea has taken the matter seriously and has intervened in the situation, with the company acknowledging the issue and attempting to address it [3][10]. Employee Experience - The employee, a student who started working at Nayuki's Tea in May, claimed she was not scheduled for shifts for nearly a month and was told to resign without prior notice. She expressed that if the store did not need her, they should have informed her earlier so she could seek other employment [4][11]. - The employee shared that a staff member made insulting remarks about her age and work speed during a dispute, which she interpreted as workplace bullying [4][11]. Industry Context - The incident is not isolated, as multiple well-known tea brands have faced similar complaints regarding workplace bullying. Experts suggest that such issues are prevalent in the industry, often due to poor management practices and a lack of effective personnel management [10][11]. - The management consultant highlighted that many chain restaurants prioritize sales and customer experience over employee management, leading to a culture where bullying can occur [11]. Financial Performance - Nayuki's Tea reported a revenue decline of 4.71% to 4.921 billion yuan for 2024, with an adjusted loss of 919 million yuan. The company transitioned from a profit of 20.912 million yuan in 2023 to a significant loss, reflecting a year-on-year decline of 4476.2% [11]. - As of December 31, 2024, Nayuki's Tea had 1,798 stores, an increase of 143 stores year-on-year, comprising 1,453 direct-operated stores and 345 franchised stores [11].
门店称兼职员工“长得比我姥姥年纪都大”?奈雪的茶介入处理