广州推行“违约先行退费”机制 严查出租车违章行为

Core Points - Guangzhou's transportation department has initiated a special crackdown on taxi violations from mid-June to the end of December, focusing on issues such as fare negotiation, refusal of service, and illegal operations by ride-hailing services [1][2] - The "pre-refund for violations" mechanism has been implemented, allowing passengers to report violations and receive refunds within one working day [1][2] Group 1 - The special crackdown has resulted in 300 cases of taxi violations being investigated as of July 4, with 209 cases occurring in key areas like Baiyun Airport and Guangzhou Tower, accounting for 70% of the total [1] - The "pre-refund for violations" mechanism covers four types of violations, including unauthorized route changes, failure to deliver passengers to their destination, unauthorized additional passengers, and improper use of fare meters [1] Group 2 - Over 58 taxi companies and more than 10,000 taxis in Guangzhou are participating in the "pre-refund for violations" mechanism, covering over 80% of the current industry vehicle scale [2] - The Guangzhou transportation enforcement department follows a strict principle of 100% investigation of complaints, 100% case filing with solid evidence, and 100% feedback on handling results [2]