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飞书CEO谢欣:AI产品“卖家秀”和“买家秀”不一致常见;AI 时代挑选软件要比效果
Sou Hu Cai Jing·2025-07-09 13:38

Group 1 - The core viewpoint of the article emphasizes that in the AI era, the criteria for selecting software should shift from functionality to effectiveness, focusing on accuracy, understanding, and generation quality [3][4] - The CEO of Feishu, Xie Xin, highlighted the discrepancy between the advertised capabilities of AI products and their actual performance, referring to the "seller's show" versus "buyer's show" phenomenon [3][4] - Feishu introduced an AI application maturity model, categorizing AI applications into four levels: M1 (concept validation), M2 (early trial), M3 (mature application), and M4 (fully mature) [4][5] Group 2 - Feishu committed to clearly labeling the maturity level of each AI feature released, aiming to set reasonable expectations for clients and reduce unnecessary anxiety [5] - The newly launched AI products include Knowledge Q&A, AI Meeting Minutes, Aily, and Feishu Miaoduo, with the Knowledge Q&A tool reaching M3 level, designed to answer company-related questions using internal data [5][6] - The Feishu Smart Meeting Minutes product has achieved M4 status, indicating its full maturity and readiness for widespread use [6] Group 3 - The update of Feishu's multi-dimensional table was a highlight of the event, enabling it to replace small business systems, allowing companies to manage sales, customer service, and HR functions without additional purchases [7] - The multi-dimensional table will support not only Feishu but also Tencent's WeChat Work and Alibaba's DingTalk, with WeChat Work users already utilizing the feature [7]