解了“事结”又化“心结”

Group 1 - The core issue revolves around a neighborhood dispute exacerbated by noise disturbances, specifically a mobile phone alarm set off at 4 AM, leading to significant distress for a resident, Ms. Li [1] - The police intervention highlighted the legal implications of using a noise device (震楼器) as a form of retaliation, which prompted Ms. Li to cease its use [1] - The resolution involved both parties agreeing to modify their behaviors, with the upstairs neighbor stopping the alarm and adding soundproofing measures to their furniture [1] Group 2 - The experience of the police officer, Meng Shuqiao, emphasizes the importance of addressing underlying emotional issues ("心结") in conflict resolution, advocating for timely mediation to prevent escalation [2] - The establishment of the "祈和驿站" (Pray for Harmony Station) in Tian Tan Park represents an innovative approach to conflict resolution, providing a relaxed environment for parties to resolve disputes [2] - The East District Public Security Bureau is implementing a community policing model that focuses on proactive engagement and resource integration to address conflicts at their roots [3]