海底捞的“打赏码”，你扫不扫？

Core Viewpoint - The introduction of a tipping system at Haidilao has sparked controversy among consumers, highlighting a clash of consumption philosophies between traditional Chinese practices and Western tipping culture [3][6]. Group 1: Consumer Reactions - Many consumers express discomfort with the idea of tipping for services that they believe should be included in the already high prices of Haidilao's menu items [3][6]. - A significant majority of participants in an online poll indicated that they are unwilling to tip, with 90% of over 80,000 respondents preferring that service fees be included in the total price [6]. Group 2: Service Industry Perspectives - Some supporters of the tipping system argue that it could enhance service quality by providing a direct incentive for service staff [3]. - A restaurant industry insider noted that while Haidilao's service staff salaries are slightly higher than average, the demanding nature of the job justifies the need for a tipping mechanism as a way to reward hard work [3]. Group 3: Cultural Context - The attempt to integrate Western tipping culture into the Chinese dining experience may have overlooked the differences in consumer expectations and practices [3][4]. - In the U.S., tipping is often seen as a necessary part of the dining experience, with automatic service charges being common, contrasting sharply with the Chinese preference for clear pricing and straightforward transactions [6].