手机银行+网上银行一体化：领雁科技智能渠道中台赋能全渠道生态

Core Insights - The banking industry is undergoing a significant digital transformation, moving towards an integrated omnichannel approach to address issues like fragmented experiences and data silos [1][2][3] - Lingyan Technology proposes a new paradigm of "Intelligent-Scenario-Security-Technology" to reconstruct the banking service ecosystem, shifting from "function realization" to "value creation" [1][3] Industry Trends - In the next one to three years, banks will face multiple challenges including technology updates, system integration, and balancing security with user convenience [2] - There are substantial opportunities for banks in channel integration, intelligent service models, open ecosystem construction, refined operational management, and real-time risk prevention [2] Company Innovations - Lingyan Technology integrates AI deeply into electronic channels, creating an "AI-native mobile banking" experience that offers 24/7 service and personalized interactions [5] - The company has developed a scenario connector resource library that covers essential service interfaces in governance and public welfare, enhancing service capabilities [6][7] Performance Metrics - A collaboration with a regional commercial bank resulted in a 40% increase in monthly active users and a 3.2 times increase in conversion rates for housing fund-related financial products [7] - The implementation of Lingyan's solutions led to a 50% reduction in marketing activity configuration time and a 60% increase in precise marketing response rates [12] Future Directions - Lingyan Technology aims to deepen its "four-in-one" strategy, focusing on AI to transform banking services and enhance its IT solutions market share [13] - The company plans to explore advanced technologies like quantum computing to ensure its IT solutions remain at the forefront of the industry [13]