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ESG年报解读|携程集团披露碳中和规划,强制调价事件引多方投诉,监管介入调查
Sou Hu Cai Jing·2025-07-11 08:15

Core Insights - Ctrip Group has released its 2024 Sustainable Development Report, highlighting its commitment to carbon neutrality by 2050 and significant increases in carbon emissions for 2024 [2][3][5] Group 1: Carbon Emissions and Sustainability Goals - The total greenhouse gas emissions for Ctrip Group in 2024 are reported at approximately 248,978 tons of CO2 equivalent, a dramatic increase from 8,656 tons in 2023, marking a 29-fold rise [3][4] - Ctrip's carbon neutrality plan is based on a 2024 benchmark year, with a focus on improving energy efficiency and transitioning to renewable energy sources [2] - The increase in emissions is attributed to the adoption of new accounting standards and a significant rise in business activities, particularly in cross-border and inbound travel [5] Group 2: Social Responsibility and Community Impact - Ctrip has established 34 "Ctrip Vacation Farms" across the country, creating over 40,000 jobs, with 80% of employees being local villagers, resulting in an average annual income increase of over 40,000 yuan [7] - The initiative has also facilitated nearly 40 million yuan in agricultural sales and integrated intangible cultural heritage elements into farm activities, generating over 3 million yuan in related income [7] Group 3: Travel Safety and Governance - The "Global Travel SOS Platform" by Ctrip has reached 440 million travelers, handling over 22,000 assistance requests with a success rate of 98% [8] - Ctrip has implemented a three-tier sustainable development management structure, with oversight from the board and inclusion of sustainability performance in executive annual performance metrics, achieving an MSCI rating of A and a Wind ESG rating of BBB [10] Group 4: Compliance and Contractual Issues - Ctrip has faced criticism regarding contract fairness, particularly concerning the mandatory activation of the "Price Adjustment Assistant" for hotel partners, which has led to complaints about unauthorized price changes [11][12] - The company’s actions may violate the Price Law of the People's Republic of China and the Promotion of Private Economy Law, raising concerns about compliance and the autonomy of hotel operators [14][15]