Core Viewpoint - Multiple owners of the Xiaopeng P7+ have reported steering system failures, raising concerns about vehicle safety and potential design flaws in the steering mechanism [1][2][11]. Group 1: Customer Complaints - Several Xiaopeng P7+ owners have shared experiences of steering failures, including incidents where steering became unresponsive while driving at high speeds, posing serious safety risks [2][11]. - Owners have speculated that the steering mechanism's waterproofing design may be flawed, leading to water ingress and subsequent short-circuiting of the steering system [2][11]. - Some customers reported that the company's response involved applying structural adhesive to the steering mechanism as a temporary fix [4][10]. Group 2: Company Response - Xiaopeng Motors has not publicly commented on the steering issues raised by customers [3][4]. - Reports indicate that some owners were informed by the company to replace their steering mechanisms due to safety concerns, even if they had not experienced any issues themselves [4][7]. Group 3: Technical Analysis - The steering issues appear to be linked to a potential design flaw in the wiring harness, specifically regarding the waterproofing of the steering mechanism's connectors [11][12]. - Experts suggest that the failure of the waterproofing could lead to electrical failures, which may result in severe consequences, including complete steering lock [12]. Group 4: Legal Considerations - Some owners are considering requesting vehicle returns or recalls due to safety concerns, citing consumer protection laws that allow for such actions under specific conditions [13][14]. - Legal experts indicate that if the manufacturer is found to have concealed design flaws, consumers may have grounds for further claims, including compensation for damages incurred due to the steering failures [14].
多车主遭遇转向问题,小鹏P7+转向机存在缺陷?有消费者想退车或申请召回