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携程“调价”被点名,京东们“低佣”搅局
3 6 Ke·2025-07-15 07:59

Core Viewpoint - The news highlights the challenges faced by the hotel industry, particularly in Zhengzhou, where a five-star hotel resorted to street vending due to declining business. Meanwhile, Ctrip, a leading OTA, is facing allegations from hotel merchants regarding its pricing practices, indicating a broader issue of profitability and competition in the OTA sector [2][15]. Group 1: Ctrip's Performance - Ctrip Group is projected to achieve a net profit of 17.2 billion yuan in 2024, a significant increase of 72% year-on-year, marking its best performance in five years [3]. - In Q1 2025, Ctrip's net profit was 4.314 billion yuan, maintaining a net profit margin of 34% [3]. - All four major business segments of Ctrip saw revenue growth in Q1 2025: accommodation bookings increased by 23% to 5.5 billion yuan, transportation ticketing rose by 8% to 5.4 billion yuan, vacation services grew by 7% to 947 million yuan, and business travel management climbed by 12% to 573 million yuan [3]. Group 2: Industry Context - The overall OTA industry shows high net profit margins, with Tongcheng Travel reporting a net profit of 679 million yuan in Q1 2025, a year-on-year increase of 69.52% and a net margin of 18% [4]. - Ctrip holds a market share of 56% in GMV, significantly outperforming competitors like Meituan and Tongcheng, despite facing strong competition from them [5][8]. Group 3: Competitive Advantages - Ctrip's early entry into the market allowed it to capture high-end users, establishing a strong brand association with OTA services [8][9]. - The company has exclusive agreements with mid-to-high-end hotels, ensuring a stable supply of hotel rooms and enhancing its bargaining power [11]. - Ctrip's operational model includes a large workforce dedicated to customer service, which adds to its competitive edge in the OTA space [12]. Group 4: Market Dynamics and Challenges - Recent complaints from hotel merchants about Ctrip's pricing practices indicate potential instability in the OTA ecosystem, where one party's excessive profits could lead to unsustainable business practices [15][16]. - The entry of competitors like JD.com into the OTA market may disrupt the current dynamics, prompting existing players to reconsider their pricing and profit-sharing strategies [19][20]. - The need for a balanced ecosystem where all parties benefit is emphasized, suggesting that Ctrip may need to adjust its profit margins to maintain long-term sustainability [17][20].