罗马仕回应：公司运营团队主要成员在岗，召回服务长期有效

Core Viewpoint - The company, ROMOSS, has issued a statement addressing concerns regarding its operations and product recalls, emphasizing that its core team remains in place and that a long-term recall service has been established to protect user rights [1][2]. Group 1: Company Operations - ROMOSS has faced significant challenges due to the recall of over 490,000 power banks, which has led to rumors of the company ceasing operations and key executives fleeing [3][4]. - The company has confirmed that its operational team is intact and has prioritized resources to ensure user rights are safeguarded during this period [2][4]. - A strategic adjustment has been made in response to the operational challenges, with a commitment to maintaining service quality regardless of time or location [2]. Group 2: Product Recall Details - The recall of over 490,000 power banks was announced in June, with the company’s 3C certification being suspended as a result [4]. - The company has established a recall service through its WeChat service account, ensuring that all applications for recall will be processed diligently [2]. - Previous recalls in 2019 involved over 3,000 units due to safety concerns related to battery assembly, indicating a history of product safety issues [5]. Group 3: Market Presence - ROMOSS, founded in 2012, specializes in charging products, including power banks and charging cables, but has seen its flagship stores on major e-commerce platforms close, with only limited products available [5]. - The company is in the process of gradually restoring its online presence, with plans to reintroduce more products in the future [5].