山姆选品“不上心”，中产消费者不买账了

Core Insights - Sam's Club is facing criticism from its members regarding the selection of products, with many feeling that the offerings have become less thoughtful and more similar to those found in regular supermarkets [2][3] - The membership benefits are reportedly diminishing, leading to dissatisfaction among members who are reconsidering their renewal [3][4] - The membership model is a key competitive advantage for Sam's Club in the Chinese market, with a significant number of paid members contributing to substantial revenue [3] Product Selection - Sam's Club has introduced products that are commonly found in regular supermarkets, such as Liu Liu Mei and Hao Li You, which has led to member complaints about the value of their membership fees [2] - Some products labeled as "exclusive" or "special" are not significantly different from their regular counterparts, raising questions about the authenticity of the offerings [2] - The introduction of products with minor modifications, such as reduced sugar versions, has not met member expectations, as the nutritional content remains similar or even worse in some cases [2] Membership Experience - The benefits associated with the membership card have been reduced, with the removal of perks like car wash and dental vouchers, prompting members to express their dissatisfaction online [3] - The membership model has been crucial for attracting middle-class consumers in China, with a reported membership count exceeding 9 million by June 2025, generating over 2.34 billion yuan in revenue [3] Competitive Landscape - The company is positioned as a consumer "agent," responsible for curating quality products for its members, but a decline in product selection could jeopardize its competitive edge in a highly competitive retail market [4] - If the current trend of product selection continues, it may lead to a loss of consumer loyalty that would be difficult to regain [4]