山航集团团委启动2025年暑运志愿服务活动 为“厚道山航”注入青春活力

Core Viewpoint - The Shandong Airlines Group has launched a volunteer service initiative titled "Youth Blossoms in Summer Transportation: Volunteer Practice of Original Intention" to enhance passenger experience during the summer travel peak from July 15 to August 31, 2025 [1][4]. Group 1 - The initiative involves 54 young volunteers from various organizational levels within the group, who will provide services at Jinan Yaoqiang Airport to ensure a warm and convenient travel experience for passengers [1][4]. - The daily volunteer service hours are set from 9 AM to 4 PM, and prior to the initiative, specialized online training was conducted to prepare volunteers for various service aspects, including check-in guidance and special passenger assistance [4]. - The volunteer program has been a part of Shandong Airlines' operations since 2015, evolving into a distinctive service brand that appears during peak travel seasons, such as the summer and spring travel periods [4]. Group 2 - The volunteers focus on providing personalized assistance to elderly passengers and individuals with disabilities, ensuring compliance with luggage regulations while explaining safety protocols [4]. - The Shandong Airlines Group's Youth Volunteer Service aims to continuously innovate service formats and expand service areas, while also fostering collaboration among the youth of Air China, Shenzhen Airlines, and Shandong Airlines to enhance overall service quality [4].