Workflow
金融服务传递爱心,厦门国际银行泉州分行倾力做好养老金融大文章
Sou Hu Cai Jing·2025-07-16 01:48

Core Viewpoint - Xiamen International Bank Quanzhou Branch is committed to providing elderly financial services with a focus on a "people-centered" service philosophy, extending its financial services to senior universities, communities, and village committees, thereby creating a comprehensive elderly financial service system that delivers warmth to the elderly population [1][3][4] Group 1: Service Implementation - The bank has established a special service green channel to address the needs of elderly clients, exemplified by a case where staff provided home service to a 90-year-old client who was unable to visit the bank [1] - Staff engaged with the elderly client in a warm manner, explaining the bank's history and the advantages of deposit products for managing retirement wealth, while also educating them about common risks such as telecom fraud and pension scams [1][3] Group 2: Ongoing Initiatives - Xiamen International Bank Quanzhou Branch has developed a regular elderly financial education and service system, conducting series of lectures focused on dismantling pension fraud tactics and enhancing financial safety awareness among the elderly [3] - The bank collaborates with community service stations to provide tailored account management and product consultation services for elderly clients with mobility issues, and conducts educational sessions in village committees to raise awareness about common fraud methods [3] Group 3: Future Commitment - The bank aims to continue enhancing the quality of elderly financial services by building emotional connections with the elderly community and actively fulfilling its social responsibilities in the elderly financial sector [4]