中国互联网协会组织召开“民有所呼、我必有应” 意见交流会

Group 1 - The meeting emphasized the importance of implementing the spirit of the Central Eight Regulations and conducting in-depth learning education through field research and discussions to gather opinions and suggestions [2] - The information communication services are closely related to the lives of the people, and there is a need to establish a people-first value orientation to provide higher quality, efficient, and considerate services [2] - The meeting called for improving service channels to widely gather opinions, understanding public sentiment through user complaints, petitions, and customer service hotlines [2] Group 2 - The next steps involve the China Internet Association strengthening supervision and guidance to encourage industry enterprises to focus on the pain points and expectations of the public, ensuring tangible results [2] - The goal is to enhance user satisfaction, happiness, and security in information communication services by addressing public concerns effectively [2] - A service mechanism will be established to actively reflect user feedback, ensuring that services are responsive to user needs and expectations [2]