Core Viewpoint - The controversy surrounding Sam's Club's product selection strategy has raised concerns among consumers regarding the quality and uniqueness of its offerings, leading to questions about the value of the membership fee paid by consumers [2][4]. Group 1: Product Selection and Quality Concerns - Sam's Club has faced criticism for replacing popular products with more mainstream brands like Haoliyou, leading to perceptions of homogenization in its product offerings [2][3]. - Consumers have reported quality issues with certain products, indicating a potential shift in supplier relationships that may affect product standards [3][6]. - The core of the controversy lies in the expectation that consumers pay a premium membership fee for unique and high-quality products, which may not be met if product differentiation diminishes [4][5]. Group 2: Membership Value Proposition - The membership fee is perceived as a "selection premium" that consumers expect to be matched with high-quality products and services [3][4]. - Sam's Club has emphasized its commitment to quality and member satisfaction, stating that it will consider member feedback in future product selection strategies [5][6]. - The trust established between Sam's Club and its members is crucial for its competitive advantage, as consumers believe they are getting quality products at competitive prices [3][5]. Group 3: Expansion and Financial Considerations - Sam's Club has been rapidly expanding in mainland China, opening 32 new stores from 2016 to 2023, with plans for continued growth in 2024 [6]. - Despite strong sales growth, the high cost of store openings and operational expenses poses challenges for maintaining cash flow and profitability [6][7]. - The overall performance of the supermarket sector in mainland China is underwhelming, raising questions about Sam's Club's ability to sustain its growth trajectory without facing increased competition and market saturation [7].
山姆风评下降,不怪好丽友
2 1 Shi Ji Jing Ji Bao Dao·2025-07-16 12:28