Workflow
EXL announces availability of EXL Code Harbor™ and EXL Smart Agent Assist™ in the new AWS Marketplace AI Agents and Tools category
ExlService ExlService (US:EXLS) GlobeNewswire·2025-07-16 17:14

Core Insights - EXL has launched its Code Harbor and Smart Agent Assist solutions in the AI Agents and Tools category of AWS Marketplace, enabling customers to easily discover, purchase, and deploy AI solutions [1][3] Group 1: Product Offerings - Code Harbor streamlines the code migration process by orchestrating multiple AI agents, resulting in a 35% reduction in code migration time compared to manual methods, a 25% decrease in code compute time and memory usage, and a 10% reduction in query plans [2][3] - Smart Agent Assist enhances customer service operations by utilizing intent recognition AI agents, leading to a 12-15% reduction in contact center agent handling time and a 20% decrease in service costs [2][3] Group 2: Market Impact - The availability of these solutions in AWS Marketplace allows customers to accelerate their procurement processes, reducing the time needed for vendor evaluations and negotiations, while maintaining visibility and control over licensing and payments [4] Group 3: Industry Applications - Customers in various sectors, including insurance, banking, finance, healthcare, and retail, are leveraging these AI solutions to improve workflows, reduce costs, and enhance customer experiences [3]