Salesforce Bets Big on Agentforce: Can AI Agents Power Growth?

Core Insights - Salesforce, Inc. is focusing on Agentforce, its AI agent platform, as a key growth driver, offering AI-powered software to automate business tasks and enhance productivity [1] Group 1: Agentforce Performance - Within two quarters of its launch, Agentforce has secured over 4,000 paid deals and achieved more than $100 million in annual recurring revenues, indicating strong early adoption and customer value recognition [2][9] - In the first quarter of fiscal 2026, nearly one-third of Agentforce bookings were from customers expanding their usage, showcasing the platform's integration into existing workflows [3][9] Group 2: Strategic Initiatives - To accelerate Agentforce adoption, Salesforce has introduced new usage-based pricing models, industry-specific templates, and enhanced the AgentExchange marketplace, while also hiring additional sales staff [4][9] - The platform utilizes real-time data from Salesforce's Data Cloud to automate work, improve decision-making, and reduce manual effort [3] Group 3: Financial Outlook - If executed successfully, Agentforce could significantly contribute to Salesforce's revenue growth and customer retention, with Zacks Consensus Estimates indicating year-over-year revenue growth of 8.6% for fiscal 2026 and 9.2% for fiscal 2027 [5] - Salesforce's shares have declined 22.8% year-to-date, contrasting with the Zacks Computer – Software industry's growth of 17.5% [8] - The forward price-to-earnings ratio for Salesforce is 21.7, notably lower than the industry average of 34.48, suggesting potential undervaluation [10] Group 4: Earnings Estimates - The Zacks Consensus Estimate for Salesforce's fiscal 2026 and 2027 earnings suggests year-over-year increases of approximately 10.8% and 11.5%, respectively, with upward revisions in estimates over the past 30 days [11]