Core Viewpoint - The company has effectively implemented the "add, subtract, multiply, and divide" work method to reduce burdens on grassroots employees while enhancing operational efficiency, resulting in significant sales growth in both refined oil and natural gas sectors in the first half of the year. Group 1: Additive Measures - The company organized 16 support teams from party branches to assist frontline staff during peak holiday periods, significantly alleviating employee workload and improving service efficiency [2] - Over 800 instances of support were provided to grassroots employees, leading to increased customer satisfaction [2] Group 2: Subtractive Measures - The company streamlined operational records by eliminating redundant forms and implementing electronic record-keeping, which has allowed employees to focus more on customer service [3][4] - A dynamic management system for record-keeping was established to regularly assess the necessity of records, ensuring long-term effectiveness of the reduction efforts [4] Group 3: Multiplicative Measures - The company utilized big data analysis through the Gaode gas station smart operation platform to enhance marketing strategies, achieving a 108% year-on-year increase in refined oil sales in June [5] - The implementation of flexible pricing mechanisms based on traffic patterns and real-time monitoring has improved both competitiveness and profitability [5] Group 4: Divisive Measures - The company has adopted a grassroots research method to identify and resolve 26 key issues affecting operations, including service efficiency and equipment maintenance [6] - Quick responses to employee concerns, such as providing work uniforms and cooling solutions, have been prioritized to enhance workplace conditions [6] Future Outlook - The company plans to continue optimizing long-term mechanisms to ensure the sustainability of burden reduction and operational efficiency improvements [7]
湖北宜昌石油:“加减乘除”为基层减负增效