挽回经济损失逾2亿元！广东上半年处理投诉近54万件

Group 1 - The total number of consumer complaints handled by consumer committees in Guangdong Province in the first half of the year reached 538,852, representing a 30.34% increase compared to the same period last year [2] - The number of complaints that were accepted and resolved through mediation was 318,080, showing a slight decrease of 2.62% year-on-year [2] - The economic losses recovered for consumers amounted to 222 million yuan, which is a decrease of 0.74% compared to the previous year [2] Group 2 - Complaints related to education and training services saw a significant increase, with 3,856 more complaints than last year, marking a 26.13% rise [5] - The total number of service-related complaints was 158,908, accounting for 52.97% of all complaints, with internet services, social services, and education services making up 74.37% of this category [5] - Safety-related complaints increased notably, with 6,056 cases reported, reflecting a 28.85% rise compared to the previous year [6] Group 3 - The majority of complaints were concentrated in the Pearl River Delta region, indicating a stable overall trend in consumer complaints across the province [2] - The most common types of complaints were related to after-sales service, contracts, and quality, totaling 268,721 cases, which accounted for 89.57% of all complaints [6] - Safety complaints were primarily focused on food and social services, with 1,107 and 2,742 cases respectively, together making up 63.56% of safety-related complaints [8]