Core Viewpoint - Guangdong Ping An Property & Casualty Insurance has effectively implemented pre-compensation measures and disaster relief efforts in response to Typhoon "Wipha," demonstrating both speed in claims processing and warmth in disaster response [1][5]. Group 1: Pre-Compensation and Emergency Response - As of July 19, the company had already paid out 886,700 yuan (approximately 0.13 million USD) in pre-compensation to 31 aquaculture farmers affected by the typhoon [3][4]. - The company activated its emergency disaster response plan immediately upon the typhoon's approach, coordinating various resources for disaster prevention and mitigation [5][6]. - A total of 990 personnel were deployed for service, with 500 vehicles dispatched for inspections in high-risk areas [35][41]. Group 2: Agricultural Support and Risk Mitigation - The company has provided emergency harvesting services for over 11,400 acres of rice, aiming to reduce losses by more than 500,000 yuan (approximately 0.07 million USD) [10][40]. - In addition to rice, the company has conducted risk assessments and assisted in the harvesting of various fruits, including longan and bananas, covering 5,200 acres of longan and 1,300 acres of other fruits [16][18]. - The company has also utilized drones for monitoring and risk assessment, ensuring timely responses to the agricultural impacts of the typhoon [21][39]. Group 3: Claims Processing and Customer Service - The company has established a "green claims channel" for typhoon-related claims, allowing customers to apply for claims through an online platform, significantly shortening the claims processing time [32][41]. - As of July 21, the company had received a total of 1,203 claims, including 716 vehicle insurance claims and 401 agricultural insurance claims [41][42]. - The company plans to integrate internal and external resources to efficiently advance subsequent claims processing and support post-disaster recovery efforts [42][43].
广东人保财险应对台风“韦帕”：预赔理赔有速度，救灾减灾有温度