Group 1 - The ticketing system of the Palace Museum displayed incorrect prices due to a system upgrade error, with full-price tickets listed at 0.02 yuan and some exhibitions free of charge [1][4][9] - Many visitors took advantage of the pricing error, with reports of multiple tickets being purchased at these low prices [4][9] - The Palace Museum confirmed the issue and stated that they would contact affected customers to rectify the orders and ensure visitor rights [1][9] Group 2 - The error occurred between July 22 and July 28, 2025, and the museum has since restored the normal functionality of the ticketing system [1][9] - Customers who successfully purchased tickets during the error period reported that their orders were no longer visible, although payments had not yet been refunded [9] - The museum expressed apologies for the inconvenience caused and thanked visitors for their understanding and cooperation [9]
系统故障2分钱买到故宫门票,故宫回应:将重新生成正确订单
Xin Jing Bao·2025-07-22 02:39