农行济南历城支行：贴心服务外籍客户 高效办理获称赞

Core Points - Agricultural Bank of China (ABC) demonstrates its "customer-first" service philosophy through a recent interaction with a foreign client, showcasing effective communication and professional service [1][2] - The staff utilized translation devices and clear English communication to assist the foreign client in withdrawing cash and learning mobile banking operations, ensuring a smooth service experience [1] - The experience highlights the bank's commitment to cross-cultural communication and its dedication to providing warm and efficient financial services to all clients [2] Summary by Sections Service Experience - A foreign client from the UK received exceptional service at the Agricultural Bank of China, where staff quickly addressed language barriers using translation devices and clear communication [1] - The lobby manager acted as a "financial guide," facilitating the client's cash withdrawal and mobile banking training with detailed explanations and step-by-step demonstrations [1] Customer Feedback - The foreign client expressed gratitude for the service, noting the sincerity and professionalism of the staff, which transcended language differences [2] - The lobby manager responded with appreciation, reflecting the warmth and connection established during the interaction [2] Future Commitment - ABC plans to continue refining its service details to provide more precise, warm, and efficient financial services, aiming to build a trustworthy service bridge for all clients [2]