Core Insights - China's service outsourcing industry is transitioning from basic IT outsourcing to high-value-added sectors, with a diversified international market structure emerging [1][4] Group 1: Industry Growth - From 2006 to 2024, China's service outsourcing scale increased from $1.38 billion to $313.8 billion, a growth of 227 times [3] - Offshore service outsourcing grew from $1.384 billion to $164.3 billion, with an average annual growth rate of 30.4% [3] - The number of service outsourcing entities expanded from over 500 to 86,301, a growth of 171.6 times [3] - The workforce in the service outsourcing sector surged from under 60,000 to 16.965 million, an increase of 281.7 times [3] Group 2: Business Structure Optimization - In 2024, the execution amounts for offshore IT outsourcing (ITO), business process outsourcing (BPO), and knowledge process outsourcing (KPO) are projected to be ¥465.7 billion, ¥185.8 billion, and ¥511.1 billion, respectively, with year-on-year growth rates of 12.1%, 79%, and 13.0% [4] - KPO continues to lead with an execution amount of ¥511.1 billion, highlighting the shift towards high-value-added services [4] - The importance and competitiveness of service outsourcing are expected to rise rapidly in the digital intelligence era [5] Group 3: Regional Opportunities - Wuhan, as one of the first service outsourcing demonstration cities, is projected to see an average annual growth of 17.5% in service outsourcing execution amounts during the 14th Five-Year Plan period [6] - In 2024, Wuhan's service outsourcing execution amount is expected to exceed ¥50 billion, with a 10.3% growth in the first half of the year [6] - High-value-added sectors such as business process outsourcing and knowledge process outsourcing are experiencing rapid growth, with increases of 20.3% and 60%, respectively [6] Group 4: Strategic Recommendations - Wuhan should enhance the internationalization of its mixed-ownership manufacturing sector to meet the growing demand for productive services driven by high-quality manufacturing development [7] - The city needs to convert potential advantages into real benefits by improving the value-added capacity of service outsourcing [7] - Emphasis should be placed on innovation in energy, structure, and models to promote comprehensive international cooperation in service outsourcing [7]
中国服务外包规模超2万亿,首批示范城市武汉的机会在哪里
Di Yi Cai Jing Zi Xun·2025-07-23 09:43