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自提30个冰淇淋被店员“背刺”,蜜雪冰城回应
Guan Cha Zhe Wang·2025-07-23 11:41

Group 1 - The incident involving a customer at a Mixue Ice Cream store highlights potential service quality issues within the company, as the customer reported negative interactions with staff when attempting to pick up 30 ice creams [1] - The store's response indicates a recognition of the situation, with an apology issued to the customer and a commitment to enhance employee training [1] Group 2 - The coffee market in China is experiencing significant growth, with a 19.54% year-on-year increase in the registration of coffee-related enterprises in the first half of the year, indicating a strong trend towards coffee consumption [2] - Major tea beverage companies, including Mixue Group, are expanding into the fresh coffee sector, leveraging existing resources to reduce operational costs and enhance product offerings [2] - The compound annual growth rate for the fresh coffee market in China is projected to be 19.8% from 2023 to 2028, making it the fastest-growing segment in the ready-to-drink beverage market [2] Group 3 - Five coffee industry projects with a total signed amount of approximately 400 million yuan have been established in Changsha County, focusing on key areas such as coffee equipment research and development, roasting, product processing, and green bean trade [3] - The construction of the largest and most comprehensive coffee industry complex in Central and Southern China is underway in Hunan (Changsha) [3] Group 4 - The first industry standard for the new tea beverage sector has been officially released, addressing quality requirements for raw materials, inspection methods, packaging, transportation, and storage [4] - This standard, effective from January 1, 2026, aims to regulate various components used in the production of fresh tea beverages, including tea leaves, fruits, dairy products, and sweeteners [4]