Workflow
钱江水利:智慧水务赋能,守护饮水安全生命线

Core Viewpoint - The central urban work conference in 2025 emphasizes the importance of green and low-carbon urban infrastructure, highlighting the need for enhanced drinking water source protection and new pollutant management, which positions smart water management as a breakthrough for improving urban water systems [1] Group 1: Policy and Industry Context - The conference calls for the construction of a safe urban infrastructure and the upgrading of old pipelines, with a focus on county-level water supply infrastructure to enhance urban-rural integration [1] - Smart water management is identified as a key area for improving the efficiency and quality of urban water systems, aligning with national policy directives [1] Group 2: Company Initiatives - Qianjiang Water Conservancy (600283) is actively responding to policy initiatives by investing in technological innovation to create a digital and intelligent water supply system from source to tap [1] - The recent launch of an AI customer service system by Zhoushan Water Company marks a significant step in digital operations, enhancing communication and service efficiency for drinking water safety [2] Group 3: Technological Advancements - The AI customer service system aims to address public concerns and improve service efficiency, achieving a call connection rate of over 84% within 30 seconds during trial runs [2] - AI technology is being utilized for water quality assurance, with automated inspections and real-time monitoring of critical parameters to ensure compliance with national standards [2][3] Group 4: Comprehensive Water Quality Monitoring - The collaboration with the municipal disease control center has led to the establishment of a "smart water defense line," enabling cloud-based monitoring of water quality from source to tap [3] - The implementation of AI and cloud monitoring systems provides real-time data transparency, enhancing public trust in drinking water safety [3] Group 5: Future Directions - Qianjiang Water Conservancy plans to continue increasing investment in technological innovation, further integrating AI into water management to ensure safe drinking water for all citizens [3]