Core Insights - The Ping An Jin Guanjia APP 10.0 has been upgraded to provide comprehensive insurance lifecycle management and has won the "Best Insurance Customer Service Platform" award at the 2025 "Golden Insurance Award" ceremony [1][2] - The app has surpassed 292 million registered users and served over 60 million customers in a year, emphasizing its role as a modern insurance service manager [2] - The app's upgrade aligns with the company's "Three Savings" philosophy, focusing on customer needs and enhancing the connection between professional insurance services and quality living [3] Group 1: Awards and Recognition - The Ping An Jin Guanjia APP received recognition for its technological advancement and service innovation, highlighting its leadership in financial technology [1] - The "Golden Insurance Award" aims to establish benchmarks for brand and enterprise development in the insurance industry [1] - The "Qorus Insurance Innovation Competition" recognizes outstanding practices in digital transformation and innovative service models within the global insurance sector [1] Group 2: User Experience and Features - The app offers a user-friendly experience with features that allow for personalized insurance planning through an AI assessment system [4] - It provides a paperless and efficient insurance application process, significantly reducing the time required for users to complete transactions [6] - Post-application services include policy management, claims processing, and access to a wide range of member benefits, enhancing the overall user experience [7] Group 3: Service Philosophy and Future Outlook - The app embodies the "Three Savings" service philosophy, which emphasizes saving time, effort, and money for users throughout the insurance lifecycle [3][8] - The upgrade includes a restructured user rights system, ensuring that users receive tailored benefits based on their specific needs [8] - The company aims to build a more open insurance technology ecosystem, continuously optimizing and innovating products and services to enhance user experience [9]
平安金管家APP再获行业双料大奖,引领保险业数字化创新发展