Core Viewpoint - Ele.me has launched the AI Smart Helmet X3, which enhances AI capabilities, efficiency, and safety for delivery riders, aiming to improve their work experience and delivery safety [1][2]. Group 1: AI Capabilities - The AI Smart Helmet X3 features a groundbreaking upgrade with the industry's first AI assistant for riders named "Xiao E," allowing riders to perform various tasks through voice commands [2]. - The AI assistant can proactively trigger actions in specific scenarios, such as order announcements, rider location confirmations, and reminders for potential delays [3]. Group 2: User Adoption and Feedback - Since the nationwide rollout of the AI assistant in June, it has covered millions of riders and has recorded over 1.6 billion proactive service instances [4]. - The "Rider Day" initiative, launched on the 17th of each month, includes pilot testing of the Smart Helmet X3 at various rider stations, gathering feedback for continuous improvement [5]. Group 3: Safety Features - The Smart Helmet X3 includes advanced safety features such as collision detection and posture detection, enhancing rider safety during their deliveries [7][8]. - It is equipped with a 50-meter visible automatic sensing tail light, noise-canceling headphones, and can operate in temperatures ranging from -20°C to 60°C [8]. Group 4: Navigation and Efficiency - The software upgrade introduces indoor navigation maps, which help riders efficiently locate merchants in complex shopping areas, improving delivery speed [9][10]. - The indoor navigation feature is currently available in 30 shopping centers, with plans to expand to over 300 centers nationwide in the next six months [9][10]. Group 5: Rider Benefits and Promotions - The "Smart Equipment Care" program offers various benefits, allowing riders to purchase the Smart Helmet and smart headphones at discounted prices, with some riders eligible for free equipment [10]. - New riders can receive a free helmet and headphone set upon completing initial tasks, promoting the adoption of smart equipment [10].
饿了么推出AI智能头盔 搭载“AI助手”助力骑手忙季接单