星链系统罕见断网，马斯克公开致歉并承诺彻查原因

Core Points - SpaceX's Starlink satellite internet service experienced a significant outage on July 24, affecting approximately 61,000 users globally [1][2] - The outage lasted about two and a half hours, and services were restored within hours [1] - The cause of the outage was identified as an issue with "critical internal software services" [1][2] Company Response - SpaceX quickly responded to the outage, promising a thorough investigation into the root cause [1] - Michael Nichols, Vice President of Starlink, apologized for the inconvenience caused to users and emphasized the company's commitment to preventing future incidents [1][2] - Elon Musk expressed regret on social media and assured users that SpaceX would take fundamental measures to avoid similar events in the future [2] Industry Implications - The incident highlights the challenges of reliability and stability faced by satellite internet services [3] - Experts speculate that the outage could be attributed to hardware failure, software update issues, or potential cyberattacks [2] - The event poses a significant challenge for SpaceX's commercial operations, as maintaining user trust and service reliability is crucial for its business prospects [3]