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多地消协发布上半年消费者投诉情况:预付式消费、老年人遭欺诈等问题突出
Sou Hu Cai Jing·2025-07-29 04:21

Group 1 - Consumer complaints in various regions have highlighted issues such as fraud, false advertising, and prepaid consumption since July 2025 [1] - In Hunan, consumer complaints increased by 23.02% year-on-year, with a total of 20,726 complaints received in the first half of 2025 [2][4] - Quality issues accounted for 30.13% of complaints in Hunan, with price and after-sales service issues following at 15.4% and 14.57% respectively [4] Group 2 - In Hunan, the medical beauty sector saw 213 complaints, primarily due to false advertising and misleading promotional tactics [6] - In Shaanxi, a total of 7,789 complaints were received, with after-sales service and quality issues being the main focus [7][9] - In Guangdong, consumer complaints rose by 30.34% to 538,852, with service-related complaints making up 52.97% of the total [10][12] Group 3 - In Sichuan, 33,824 complaints were received, with prepaid consumption and fraud against the elderly being significant issues [13] - In Tianjin, 4,327 complaints were processed, with after-sales service issues being a major concern [14][15]