企业家人工智能应用报告｜近九成受访企业已将AI嵌入经营环节

Core Insights - The integration of artificial intelligence (AI) into business operations is accelerating, transitioning from an optional tool to a systemic variable that enhances efficiency and drives organizational change [1][12] - A survey conducted by Beijing News and Shell Finance revealed ten key trends in AI application among Chinese enterprises, indicating a significant shift towards practical implementation and strategic planning [2][10] Group 1: AI Application Trends - Trend 1: Nearly 90% of enterprises have implemented AI in various business functions, marking a shift from vision to practical application [2] - Trend 2: AI applications are concentrated in decision-making, research and development, and customer service, with 57.03%, 49.22%, and 46.09% of enterprises deploying AI in these areas respectively [3][15] - Trend 3: Enterprises are adopting a tiered approach to AI service integration, with 41.41% preferring public APIs, 34.38% opting for customized models, and 30.47% utilizing embedded tools [4][16] Group 2: AI Capability Development - Trend 4: 65.63% of enterprises have established or plan to establish AI-related positions, indicating a shift towards organizational integration of AI [4] - Trend 5: 42.97% of enterprises have included AI in their strategic planning for three years or more, while 22.66% are in short-term testing phases [5] - Trend 6: Although only 11.72% have established AI governance frameworks, 51.57% have partial regulations or plans, reflecting a growing trend of "use while governing" [6] Group 3: Challenges and Expectations - Trend 7: Talent shortages and strategic gaps are significant barriers, with 47.66% of enterprises lacking composite talent and 43.75% lacking AI expertise [7] - Trend 8: 68.75% of enterprises recognize AI's potential to reduce costs and increase efficiency, highlighting its perceived value [8] - Trend 9: 78.13% of enterprises expect AI to optimize or reshape industry dynamics within three years, indicating a positive outlook on AI's impact [9] Group 4: Policy and Support Expectations - Trend 10: Enterprises are calling for support in three main areas: talent training (62.5%), subsidies for small and medium-sized enterprise transformations (60.16%), and data compliance (51.56%) [9]