Core Viewpoint - Lingang Group is focusing on enhancing its service brand and capabilities to drive long-term growth and transformation, emphasizing the importance of service in its overall strategy [1][3]. Group 1: Service Strategy and Goals - The company aims to double both service output and revenue share, with a focus on five key areas: increasing revenue, optimizing business structure, upgrading quality and brand, streamlining management mechanisms, and enhancing professional talent [1]. - By 2030, Lingang Group plans to manage approximately 30 million square meters of property, achieve a 90% standardization rate in service, and have service revenue contribute 15%-20% to overall group revenue [1]. Group 2: Service Manual and New Initiatives - The release of the "Lingang Group Integrated Service Manual" (version 1.0) includes six major areas and 36 items, aimed at improving service efficiency and enhancing the experience for park enterprises [2]. - The new service IP "Ling Xiao Fu" was introduced to embody the customer-centric service philosophy and quality commitment [2]. Group 3: Service Alliance and Organizational Changes - The establishment of the "Lingang Group Service Alliance" brings together various internal professional service companies to enhance collaboration and service delivery [3]. - Lingang Service Company is initiating organizational reforms to optimize its structure and explore market-oriented development models, focusing on a "3+X" service system centered around food, housing, and transportation [2].
临港集团召开2025年服务大会 打造“临港服务”品牌