新疆乌苏市市场监管局让百姓用上明白水放心电公平气

Core Viewpoint - The Urumqi Market Supervision Administration is actively addressing issues related to inaccurate metering and non-standard charging for water, electricity, and gas services, aiming to ensure fair and transparent utility consumption for residents [1][2][3] Group 1: Regulatory Actions - The administration has implemented a comprehensive rectification initiative focusing on public utility companies, emphasizing accountability and compliance in metering practices [1] - A total of 50 water meters have been sampled and inspected in 8 residential communities, ensuring compliance with standards [1] - The administration has conducted mandatory calibration checks on 13,416 water and gas meters, providing free testing services for disputed meters [1][2] Group 2: Consumer Engagement and Education - The administration has encouraged the Xinyuan Water Supply Company to streamline its customer service hotline and establish a "multi-recheck + quick refund" mechanism to enhance consumer trust [2] - A campaign was launched in conjunction with World Metrology Day to promote metering knowledge and improve public awareness of the rectification efforts [2] - The administration has organized training sessions for six public utility companies to address metering inaccuracies and relevant regulations [3] Group 3: Future Plans and Collaborations - The Urumqi Market Supervision Administration plans to strengthen oversight of utility metering, enhance inter-departmental collaboration, and ensure accurate billing for residents [3] - A mechanism for information sharing and cooperation has been established with the Housing and Urban-Rural Development Bureau to ensure proper inspection of utility meters in new residential projects [3] - The administration is set to promote the use of new IoT gas meters to improve metering technology and service quality [3]