Core Viewpoint - The insurance industry is actively responding to severe weather events, implementing emergency plans and providing rapid claims processing to support affected customers and restore normalcy in disaster-stricken areas [1][5][7]. Group 1: Insurance Companies' Response - Multiple insurance companies, including PICC, China Life, and Ping An, have initiated emergency disaster response plans and opened 24-hour claims channels to assist affected areas [1][3]. - As of July 29, the Beijing insurance sector dispatched 1,507 rescue personnel and 1,329 vehicles to disaster areas, with significant claims reported in Tianjin due to mountain flood disasters [3][7]. - Insurance companies are utilizing technology to enhance claims efficiency, such as deploying satellite imagery and AI for damage assessment [4][8]. Group 2: Claims Processing and Efficiency - The insurance industry has established green channels for claims processing, allowing for expedited assessments and payments to affected individuals and businesses [4][5]. - Companies like Taiping and Sunshine have mobilized specialized equipment and teams to ensure timely claims processing in severely affected regions [4][5]. - Regulatory bodies have emphasized the need for simplified claims procedures and rapid payouts to alleviate economic pressure on disaster victims [7][9]. Group 3: Consumer Guidance and Best Practices - Consumers are advised to report claims promptly within the stipulated time frame and to retain evidence of damages for efficient processing [10]. - It is recommended that policyholders familiarize themselves with their insurance terms and utilize official channels for claims to avoid fraud [9][10]. - Specific guidance for vehicle claims includes avoiding starting submerged vehicles and preserving the scene for evidence [9][10].
闻“汛”而动!应对暴雨灾害,看保险业如何筑牢“堤坝”
Bei Jing Shang Bao·2025-07-30 12:27